FEDERAL INSIGHTS EXCHANGE SESSION FEAT. DEPARTMENT OF EDUCATION
Renee Lizear is with the Department of Education, Federal Student Aid, Student Experience and Aid Delivery (SEAD) Product Management Group (PMG). Her time in government spans 18 years and has ranged from working in a call center outsourced by DOE, Strategic Planning & Quality Improvement with the Health Resources Services Administrations, and a variety of roles within Federal Student Aid. While with FSA she has served as the Free Application for Federal Student Aid (FAFSA) Test lead, Mobile App Team lead, FAFSA System Integrator, Senior Advisor and is currently serving as the Acting Director to the Product Management Group (PMG)
This session with Ms. Lizear will educate the audience on the agency’s efforts to improve the Student Aid experience, their product focused journey, how the agency has navigated recent challenges and adventures related to the FSA’s COVID-19 flexibilities, and what’s next on the horizon at FSA.
This program is being planned by the Department of Education Federal Insights Exchange (FIE) planning team.