The draft T4NG2 Solicitation came out a week ago, giving us an idea of the types of jobs the VA thinks will be necessary for future task orders.
The Department of Veteran’s Affairs (VA) issued a draft solicitation for the Transformation Twenty-One Total Technology Next Generation 2 (T4NG2) contract. This contract has a ceiling value of $61 Billion and will replace the existing T4NG contract over the next few years as task orders move from T4NG to T4NG2.
T4NG had a ceiling of only $22.3 Billion comparatively and was awarded to 21 companies
The VA Technology Acquisition Center has said they’ll announce the final T4NG2 solicitation in February.
Needless to say, with a ceiling value that high, and such a small expected roster of awardees, T4NG2 is going to be actively pursued by a lot of federal contractors this year.
Inside the draft solicitation was a listing of labor category descriptions (LCATs) that contractors will need to price out.
None of these labor categories are earth-shattering; quite a lot are run-of-the-mill labor categories you might find on CIOSP4 or other recently released GWACs.
But in the interest of predicting the demand for future labor categories, I thought it might be fun to share.
Here is the list of labors categories, descriptions, and requirements released as part of the T4NG2 draft solicitation:
T4NG2 Labor Category Descriptions
| Labor Category | Description | Education Level | Degree In | Number of years experience | Substitutions |
| 508 Compliance Analyst | The 508 Compliance Analyst must have experience in the Analysis of various IT hardware and software products, tools, and projects to assess, document and report on their compliance with Section 508 of the Americans with Disabilities Act. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| 508 Compliance Expert | The 508 Compliance Expert must have a thorough understanding of Section 508 of the American with Disabilities Act (ADA) and apply this knowledge to create strategies for bringing the maximum functionality to ADA users. 508 compliance experience must be for both IT hardware and software. The 508 compliance expert must have experience in redesigning and/or developing solutions to ensure IT hardware and software compliance if an accessibility problem is detected. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Administrative/Clerical Assistant I | The Clerical Assistant I must have experience in typing documents without error and receive and log guests in and out of a facility. Must have experience with phone systems and take message competently. | High School or GED | |||
| Administrative/Clerical Assistant II | In addition to the experience as described in Clerical Assistant I, the Clerical Assistant II must have experience and be proficient with graphic tools and produce documents without errors. Must be able to plan, maintain and manage schedules for staff. | AA or 2 year business school | 4 years | 4 years of additional relevant experience may be substituted for education | |
| Administrative/Clerical Assistant III | In addition to the experience as described in Clerical Assistant I and II, the Clerical Assistant III must have experience and be proficient with a wide variety of graphic and office automation tools and produce documents without errors. The Clerical Assistant III must have experience and knowledge in proofreading and editing documents that are highly technical in nature which was created by others to ensure proper format, grammar, and style. | AA or 2 year business school | 8 years | 4 years of additional relevant experience may be substituted for education | |
| Analyst, Junior | A Junior Analyst must have experience with data gathering and creating reports to display data using common office automation tools. | AA or 2 year technical school | Business Discipline | 4 years of additional relevant experience may be substituted for education | |
| Application Administration Technician | Has vast knowledge and familiarity with given business, functional, or technical area and or disciplines. Possess ability to communicate using terminology unique to the discipline. Has experience in gathering and compiling information for analysis based on discussion with operational staff and reading technical documentation. | High School or GED | 3 years | ||
| Application Administrator | An Application Administrator has experience in managing the daily routine operations and maintenance of IT software system applications. Must be able to communicate with end users and understand issues related to end user applications. | AA or 2 year technical school | Computer Science, Engineering, Math, Graduate of Technical School, or equivalent | 5 years | 4 years of additional relevant experience may be substituted for education |
| Application Analyst | An Application Analyst must have experience in gathering data regarding performance, cost, and compatibility attributes of commercial off-the-shelf software and development applications. They must also have experience in the study of application and the consumption of system resources and be able to detect problems with software applications. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Application Analyst, senior | A Senior Application Analyst must have experience in conducting analysis of various commercial off-the-shelf computer applications and internal applications and identify strengths and weaknesses for use in different environments. They must also have experience in the study of application and the consumption of system resources and be able to detect problems such as dead locks, run away jobs as well as security issues. A Senior Application Analyst must be able to direct and guide junior members of a project team and give feedback to developers. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 10 years | 8 years of additional relevant experience may be substituted for education |
| Applications/Systems Analyst, Senior | A Senior Applications/System Analyst must have extensive IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) and development software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record. Must be able to evaluate cost factors and risk. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Architect | Experience in design and development of IT architecture. Experience in creating diagrams and documentation with all components that comprise systems including network topology. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Architect, senior | Extensive experience in design and development of IT architecture. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology. | Master’s Degree | Computer Science, Engineering, Math, or equivalent | 10 years | 10 years of additional relevant experience may be substituted for education |
| Architecture Analyst | An Architecture Analyst has experience in gathering and compiling data necessary to analyze software architecture. Can evaluate data to quickly identify problems, issues and gaps. Is able to recommend solutions. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Architecture Analyst, Senior | A Sr. Architecture Analyst has vast experience in coordinating with program and project leaders to analyze system architecture. Is able to thoroughly identify strategies for addressing requirements, risks, and issues. Is able to conduct detailed trade-off analysis of requirements against fiscal, schedule, and performance issues. Is able to quickly resolve issues and create architectural vision. | Master’s Degree | Computer Science, Engineering, Math, or equivalent | 10 years | 10 years of additional relevant experience may be substituted for education |
| Biomedical Engineer | A Biomedical Engineer applies engineering principles and design concepts to medicine and biology for healthcare purposes (e.g. diagnostic or therapeutic). This field seeks to close the gap between engineering and medicine: It combines the design and problem solving skills of engineering with medical and biological sciences to advance healthcare treatment, including diagnosis, monitoring, and therapy. | Bachelor’s Degree | Biomedical engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Biostatistician | A Biostatistician specializes in the application of statistics and/or computer technology to biological studies applying the use of statistical software packages such as SAS, BMDP, SPSS, or PL/1. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Business Analyst, Senior | A Senior Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment while considering functional benefits, technical performance, risks, and schedule concerns. | Bachelor’s Degree | A Bachelors Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Business Process Analyst | A Business Process Analyst must have experience in the analysis of IT business and information environment, activities, and events. Must experience in finding trends, errors and reviewing data with report writing skills. | Bachelor’s Degree | Business Discipline | 5 years | 8 years of additional relevant experience may be substituted for education |
| Business Process Expert | A Business Process Expert has experience in the analysis of IT business and information environment, activities, and events. Must have deep knowledge of data analysis, trend finding, patterns and be able to identify risks and offer solutions for improving processes that will improve overall agency performance.. | Master’s Degree | Business Discipline | 10 years | 10 years of additional relevant experience may be substituted for education |
| Business Process Re-engineer | A business process reengineer must have experience in the analysis of IT business and information environment and be able to effectively recommend and implement improvements to the business and data architectures that will improve overall agency performance. | Bachelor’s Degree | Business Discipline | 10 years | 8 years of additional relevant experience may be substituted for education |
| Business Process Technician | A Business Process Technician must have knowledge of IT business and information environment and be able to implement recommended improvements to the data architectures and networks in support of the business environment. | AA or 2 year technical school | Business Discipline | 4 years of additional relevant experience may be substituted for education | |
| CAD Technician | The CAD technician must have experience in the creation of CAD drawings and documents using CAD technology under the guidance of primary authors and senior staff. | AA or 2 year technical school | General or Graduate of Technical School | 4 years of additional relevant experience may be substituted for education | |
| CAD Technician, Senior | The Senior Computer Automated Design (CAD) Technician must have experience in the editing of CAD documents and be able to identify and correct formatting and logic errors and to identify logical inconsistencies that will require author attention. Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Must have experience with software to create design plans for buildings and machinery. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Configuration Analyst | The Configuration Analyst has experience in reviewing proposed configuration changes, identifying areas potentially impacted, summarizing changes and impacts and presenting them in a clear and concise manner. Ability to Track processing methodologies to ensure that changes are accurately reflected in documentation and logs. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 8 years of additional relevant experience may be substituted for education | |
| Configuration Management Technician | A Configuration Management Technician must have experience in the input configuration data into configuration management tools under the guidance of senior staff. Must be able to maintain records using available software and hardware tools. | AA or 2 year technical school | Computer Science, Engineering, Math, Graduate of Technical School, or equivalent | 4 years of additional relevant experience may be substituted for education | |
| Configuration Manager | A Configuration manager must have experience in management configuration programs to ensure that all proposed and actual changes to program technology and documentation are properly staffed, approved, and tracked. Must facilitate the change Notification process used for updating product. Must ensure notification of performing organizations or project teams of change activity. | Bachelor’s Degree | Computer Science, Engineering, Engineering Management, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Configuration Manager, Senior | A Senior Configuration Manager must have experience and be able to develop, document, and implement detailed plans for ensuring configuration control for IT programs, projects, and tasks. When issues arise, must be able to identify and implement solutions. Maintain thorough records and documentation to ensure accurate product builds, part ordering and product and/or software updates. | Bachelor’s Degree | Computer Science, Engineering, Engineering Management, Math, or equivalent | 10 years | 8 years of additional relevant experience may be substituted for education |
| Construction Engineer | A Construction Engineer has experience in coordinating with architect(s) to identify requirements for a given facilities architecture. Must be able to identify approaches for addressing requirements. Must be able to conduct trade-off analysis of requirements against fiscal, schedule, and structural issues. Must have ability to resolve issues and oversee construction. | Bachelor’s Degree | Civil Engineering or Mechanical Engineering or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Cost Estimator/Analyst | A Cost Estimator/Analyst has the ability to gather and compile cost data to accurately depict purchase cost, operations cost and overall life cycle costs of products and systems. | Bachelor’s Degree | A Bachelors Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Customer Service Engineer | A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. | Bachelor’s Degree | General | 8 years of additional relevant experience may be substituted for education | |
| Customer Service Manager | A Customer Service Manager has experience in planning, implementing, and managing customer service systems. Is able to handle customer satisfaction issues. Has experience in reviewing data to identify trends and issues. Is able to effectively report trends to system program teams. | Bachelor’s Degree | General | 5 years | 8 years of additional relevant experience may be substituted for education |
| Customer Service Technician | A Customer Service Technician is able to respond to end user request for assistance using existing manuals and scripted responses. Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team. | High School or GED | |||
| Cyber Security Analyst, Expert | An Expert Cyber Security Analyst has extensive IT experience with Cyber Security Policy and threat mitigation. Must be well versed in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Analyst must posses a high level of expertise in developing long term strategies and be knowledgeable about various cyber threats and there mitigation. | PhD | computer science, electronics engineering or other engineering or technical discipline is required. | 15 years | 12 years of additional relevant experience may be substituted for education |
| Cyber Security Engineer | A Cyber Security Engineer has IT experience with Cyber Security Policy and threat mitigation. Must be well versed in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Must have familiarity and experience in the implementation of cyber security regulations. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Cyber Security Engineer, Senior | A Senior Cyber Security Engineer has extensive IT experience in all aspects of Cyber Security with a vast array of IT systems involving end user as well as enterprise level networks. Experience in designing and implementing systems that meet agency Cyber Security policy and regulations. Must have extensive experience in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| Cyber Security Specialist, Sr | A Senior Cyber Security Specialist has IT experience with Cyber Security Policy and threat mitigation. Must have knowledge and experience in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Knowledge of implementation and security levels and roles necessary for successful deployment. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Data Management Technician | A Data Management Technician has experience in accurately inputting data into a variety of different business/software systems and networks. Knowledge in conducting routine data management activities under the supervision of senior staff. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education | |
| Data Manager | A Data Manager has experience in defining and building effective and efficient databases utilizing a variety of different software products. Knowledge of various database products and structures and can convey information to technicians for data input. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Database Administration Technician | A Database Administration Technician has experience in conducting routine database administration tasks, logging data in database admin logs, and operating under the supervision of a Database Administrator. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education | |
| Database Administrator | A Database Administrator has experience in managing the routine operations and maintenance of databases and ensuring their reliable and efficient performance. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Database Administrator, Senior | A Senior Database Administrator can create, implement and manage expansive database administration programs. Has experience in reviewing database performance trends, and identifying opportunities for improvement. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Database Analyst | A Database Analyst has experience in gathering and compiling data necessary to analyze a multitude of database products. Can evaluate data to quickly identify problems, issues and gaps. Has the knowledge and skill to recommend solutions that will improve performance of databases. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Database Architect | A Database Architect is able to clearly identify goals for data management. Can effectively translate user needs to database design. Has experience in creating database management processes and detailed documentation. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 2 years | 8 years of additional relevant experience may be substituted for education |
| Database Architect, Senior | A Senior Database Architect has vast experience in assessing various alternative products, tools, and approaches for data management. Is able to clearly define risks and benefits of various approaches for a given need. Is able to create overarching strategies for design | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 10 years of additional relevant experience may be substituted for education |
| Deployment Analyst | A Deployment Analyst must have experience in the coordination, scheduling and identification of all long-term, mid-term, and near-term deployment activities. Must have experience in identifying scheduling and coordination issues. Must have experience coordinating with developers, testers, site staff, installation staff and others to ensure that schedules and expectations are completed in a timely manner. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Deployment Manager, Senior | A Senior Deployment Manager must have experience in leading a team in the fielding of IT systems, networks, hardware and software of both a simple and complex nature. Must have extensive knowledge in the creation of deployment plans, the creation of cost, schedule and performance expectations based on input from all team members. Must be able to identify all activities required in the near, mid and long term phases of a program. Must have experience in a wide variety of environments and equipment. Must have experience in planning in order to ensure that deployment can be performed on schedule and with the available resources. | Bachelor’s Degree | computer science, engineering management or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Deployment Technician, Junior | A Junior Deployment Technician must have experience with the Input of deployment data into automated deployment management tools. Validate data following input. Must have experience in creating standard and ad hoc reports as directed by senior staff. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education | |
| Developer | A Developer must have experience in analyzing customer needs and developing overall concept and design objectives. The developer must be able to create software in a variety of programming and for a variety of IT software applications. Must have experience in debugging and correcting errors in computer programs. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Developer, Expert | An Expert Developer must create software development plans and strategies. Must be have experience in developing and implementing algorithms. Must have experience in database design. Oversee work of developers. Conduct quality control of software development. Conduct proactive risk identification and mitigation of software development process. Must have experience in devising possible solutions to predicted problems, evaluating other options; working as part of a team, which may be established purely for a particular project, to write a specific section of the program; combining all elements of the program design and testing it; testing sample data-sets to check that output from the program works as intended. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 15 years | 10 years of additional relevant experience may be substituted for education |
| Developer, Junior | A Junior Developer must have experience in the creation of error free software code under the direction and supervision of senior software development managers. Must have experience in both windows and web development environments. Must be able to write software documentation. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Developer, Senior | A Senior Developer must be able to create logical and functional software code in a variety of languages. Must have experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Must have experience reacting to problems and correcting the program as necessary. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years | 8 years of additional relevant experience may be substituted for education |
| Development Manager | The Development Manager must have experience creating work breakdown structures and development of program schedules and assigning software development team personnel to tasks. Must have experience in the tracking resources and expenditures and in ensuring program success. | Bachelor’s Degree | computer science, engineering management or other engineering or technical discipline is required. | 8 years | 8 years of additional relevant experience may be substituted for education |
| Disaster Recovery Analyst | A Disaster Recovery Analyst has significant experience in the analysis of program and project disaster recovery plans and systems. Is able to identify areas needing improvement and recommend strategies and approaches for strengthening existing or developed plans. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Disaster Recovery Manager | A Disaster Recovery Manager has experience in creating, implementing, and managing disaster recovery programs. Is able to create documentation, processes, and procedures related to the position. Can conduct meaning training. Can conduct thorough disaster recovery testing. | Bachelor’s Degree | computer science, engineering management or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Earned Value Management Expert | The Earned Value Management Expert should have extensive experience in overseeing compliance to EVM policies and standards. Must have experience in working with auditors and in the review of cost and performance data in view of schedule, utilizing standard earned value techniques. Must have experience in developing, maintaining, revising and integrating program and project budgets, measure performance, and derive actual costs. Must be able to identify risk areas and highlight risks in written and oral reports. | Bachelor’s Degree | Engineering, Computer Science, Systems, Business or related scientific /technical discipline, | 5 years | 8 years of additional relevant experience may be substituted for education |
| Electronic Librarian | An Electronic Librarian must have experience in the management and maintenance of an electronic library of documentation. Must have experience in validating data, users, and audit trails. Must understand how to maintain knowledge of trends in acquisitions and library automation through participation in regional and national meetings and listservs. Must have experience in applying knowledge of current issues and trends in electronic resource licensing, copyright, acquisitions, scholarly communication, and the publishing industry to improve services. | Bachelor’s Degree | General | 5 years | 8 years of additional relevant experience may be substituted for education |
| Electronic Library Assistant | The Electronic Library Assistant must have experience in logging library data into electronic library tools under the guidance of senior staff. | AA or 2 year technical school | General | 4 years of additional relevant experience may be substituted for education | |
| Engineer | The Engineer has considerable experience in providing highly specialized applications and operational analysis. Experience in planning and supporting network and computing infrastructure. Has knowledge in networking technologies. Is cognizant ,knowledgeable and contributes to all phases of software development with emphasis on the planning, analysis, modeling, simulation, testing, integration, documentation and presentation phases. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Engineering Analyst | An Engineering Analyst has experience analyzing specific aspects of a given system and/or product’s architecture, design, coding, and performance. Is able to identify issues and/or risks and document specific sources. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Engineering Analyst, Senior | The Senior Engineering Analyst has experience in coordinating with various individuals such as program and project leaders to analyze system and/or product architecture, design, coding, and performance. Is able to identify strategies for addressing requirements, risks, and issues. Is able to conduct trade-off analysis of requirements against fiscal, schedule, and performance issues. Also has demonstrable skills in resolve problems as related to their field. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Engineering Architecture Analyst, senior | A Senior Engineering Architecture Analyst has extensive experience coordinating with program and project leaders to analyze IT system and network architecture. Has the knowledge and skill to clearly identify strategies for addressing requirements, risks, and issues. Can effectively conduct trade-off analysis of requirements against fiscal, schedule, and performance issues. Is able to quickly resolve issues and create architectural vision. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| ERP Programmer | An ERP Programmer has experience in designing, coding, developing, testing and documenting enterprise resource programs using advanced technologies, such as IP or web-based technology. Technologies include HTML, CGI applications, PERL or Javascript, and Java. Does modifications to, and maintenance of, existing programs and procedures. May be required to create procedural forms and documentation, including flow charts and system documentation. May lead a small team of programmers on a project. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 4 years | 8 years of additional relevant experience may be substituted for education |
| ERP Programmer junior | An Junior ERP Programmer has some background and experience in designing, coding, developing, testing and documenting enterprise resource programs using advanced technologies, such as IP or web-based technology. Technologies include HTML, CGI applications, PERL or Javascript, and Java. Does modifications to, and maintenance of, existing programs and procedures. May be required to create procedural forms and documentation, including flow charts and system documentation. May be required to work individually or as part of a team | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 8 years of additional relevant experience may be substituted for education | |
| ERP Programmer Senior | A Senior ERP Programmer has extensive experience in designing, coding, developing, testing and documenting enterprise resource programs using advanced technologies, such as IP or web-based technology. Technologies include HTML, CGI applications, PERL or Javascript, and Java. Does modifications to, and maintenance of, existing programs and procedures. May be required to create procedural forms and documentation, including flow charts and system documentation. May lead a large team of programmers on a large and complex project. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 7 years | 8 years of additional relevant experience may be substituted for education |
| ERP Systems Analyst | Duties: Applies expert systems analysis and design techniques to complex enterprise resource systems in an area. Has broad knowledge of data sources/flow, interactions of complex systems, and capabilities/limitations of systems software and computer equipment. Establishes framework of new computer systems from feasibility studies to post implementation evaluation. Recognizes probable conflicts and integrating diverse data sources. Produces innovative solutions for a variety of complex problems. Prepares overall project recommendations. | Master’s Degree | Computer Science, Engineering, Math, or equivalent | 7 years | 10 years of additional relevant experience may be substituted for education |
| Financial Analyst | A Financial Analyst must have experience in the review of financial data to identify planned versus actual status. Must have experience in identifying risk areas and create narrative, graphic, and oral status reports. | Bachelor’s Degree | Business Discipline | 5 years | 8 years of additional relevant experience may be substituted for education |
| Financial Analyst, Senior | A Senior Financial Analyst must have experience in creating strategically tailored financial plans. Must have experience in conducting targeted review of status and identify points of risk, what-if analysis. Must have experience in identifying alternative strategies for addressing risk. Hard core analysis, fact verification, study and research are all a parts of the financial analyst job, as well as planning and decision making on financial analysis. | Bachelor’s Degree | Business Discipline | 10 years | 8 years of additional relevant experience may be substituted for education |
| Financial Technician, Junior | The Junior Financial Technician must have experience in the Input of financial data using an automated financial management tool and have experience in data validation following input. Must have experience in creating standard and ad hoc reports as directed by senior staff. | High School or GED | |||
| Functional Analyst | A Functional Analyst must have experience working with customers, users and project leads in analyzing, designing, implementing and supporting IT business applications and systems. A functional analyst has experience in having primary responsibility for individual projects and systems. Must have experience in testing functionality and matching to requirements. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Functional Analyst, Junior | A Junior Functional Analyst must have experience to analyze, validate, specify, and verify requirements defined by project leads to include customers and end users. Position will report to a Senior Functional Analyst. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Functional Analyst, Senior | A Senior Functional Analyst must have experience working with customers, users and project leads in analyzing, designing, implementing and supporting a wide variety of IT business systems covering many diverse applications such as healthcare and financial systems. | Master’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| Functional Area Analyst | The Functional Area Analyst must have experience with the analysis of business, functional, technical, activities, and events. Analyst is responsible for working with users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Functional Area Analyst, Senior | The Senior Functional Area Analyst must have significant experience with the analysis of business, functional, technical, activities, and events. Analyst is responsible for working with users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement. Must have deep knowledge of process and risks. | Master’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| Functional Area Expert I | A Functional Area Expert I must have experience and knowledge of business, functional and technical areas/disciplines and be able to conduct research on special areas. Must have experience with proposing new solutions to problems in the areas of their functional expertise. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Functional Area Expert II | A Functional Area Expert II must have experience and deep knowledge of business, functional and technical areas/disciplines and be able to conduct research on special areas. Must have experience with proposing new solutions to problems in the areas of their functional expertise. Must be able to work and analyze both independently and as part of a team. | Bachelor’s Degree | Degree in engineering, or a related scientific or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Hardware Installation Technician | An Hardware Installation Technician has experience in following the guidance and instruction by installation engineers and deployment managers in the commissioning of IT hardware. Able to identify problems and execute solutions. Has experience in a variety of different installation environments. | AA or 2 year technical school | 4 years of additional relevant experience may be substituted for education | ||
| Health Insurance Manager | A Health Insurance Manager plans, directs, and coordinates medical and health services. They might manage an entire facility or specialize in managing a specific clinical area or department, or manage a medical practice for a group of physicians. Must be able to adapt to changes in healthcare laws, regulations, and technology. | Bachelor’s Degree | General degree | 5 years | 8 years of additional relevant experience may be substituted for education |
| Human Factors Engineer | A Human Factors Engineer must have experience in assessing new products and their compliance to human factors standards and their affects on users. Must be able to take user requirements and define and design products and solutions that meet end user needs. Must have experience in documenting strategies and plans. Conduct human factors analysis and document findings. The work can involve both hardware and software. Must have an understanding of all standards. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Human Factors Engineer, Junior | A Junior Human Factors Engineer must have experience in conducting evaluations of how IT products impact their users. Must have experience in documenting findings and report to senior group members. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Human Factors Engineer, senior | A Senior Human Factors Engineer must have a deep understanding of industry trends and findings and apply this state-of-the-art knowledge in devising strategies, evaluations, and redesigns to avoid or modify products that have negative impacts. They must have experience in minimizing impacts where products are essential. These engineers must be able to visualize how design changes made to products will affect the user. They must have problem-solving skills in order to devise ways to redesign products so that they won’t harm or frustrate the user. They must also have communication skills so that they can communicate human factor issues to the engineering team and to end users. Must have a thorough understanding of all applicable standards. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| HVAC Expert, Senior | A Senior HVAC Expert is able to conduct trouble shooting of efforts on HVAC systems. Must have experience in coordinating with various individuals such as architects and engineers to identify appropriate HVAC systems in an IT environment for installation in new facilities and replacing systems in existing facilities. | AA or 2 year technical school | Related field | 10 years | 4 years of additional relevant experience may be substituted for education |
| HVAC Specialist | HVAC Specialist must have prior experience in installing, operating, and maintaining Heating, Ventilation and Air Conditioning (HVAC) systems in an IT Environment. | High school or GED | 3 years | ||
| Informatic Specialist/Bioinformatician | An Informatic Specialist/Bioinformatician providea high level expertise in the application of technology to areas of interest to government health organizations including Medical Informatics or Public Health Informatics; statistics, bio-statistics, mathematics; specific tools and data resources relevant to the federal health mission including SAS, Epi Info, etc.; applying sound quantitative data and methods to support deployment of resources for massive public health surveillance, prevention and intervention campaigns and related health activities. Provide expertise across a wide variety of IT areas as applied to public health, including information retrieval technology, decision science, web technology, data mining, expert systems, networking, public health science, and education. Provide expertise in the integration of a variety of heterogeneous public health information systems and databases the sharing and dissemination of public health information; in the interaction of information security technology and the requirements for privacy and confidentiality of public health data; in the application of the HIPAA regulations to the use of information technology in public health; in new areas of interest to public health including the information available from managed care organizations; with national and/or international standards development activities such as HL7, X12, W3C; and in the application of advanced scientific visualization technology to public health science and practice. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Installation Engineer | An Installation Engineer has experience in executing the deployment of simple and complex IT systems, networks hardware and software and ensuring that that systems are functioning properly upon installation. Has the ability to solve issues that arise on site. Has experience in a variety of deployment environments and execute based on written and verbal instruction. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Installation Engineer, Senior | A Senior Installation Engineer has experience in Creating plans and approaches for executing product installation. Has extensive experience in working with site managers in execution of installations. Has strong background in installing a variety of IT systems, networks, hardware and software in a variety of complex and simple installation sites. Has ability to identify potential risks, create strategies for mitigating risks. Oversees all aspects on an IT deployment ensuring full commissioning is completed. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Installation Technician | An Installation Technician has experience in following the guidance and instruction by installation engineers and deployment managers in the commissioning of IT systems, networks, hardware and software. Able to identify problems and execute solutions. Has experience in a variety of different installation environments. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 4 years of additional relevant experience may be substituted for education |
| Integrated Schedule Analyst, Senior | A Senior Scheduler Analyst must have experience in reviewing schedule data and can compare and contrast planned versus actual progress, conduct what-if analysis, identify risk areas to program completion and create narrative, graphic, and oral status reports in a variety of different formats and media. | Bachelor’s Degree | Business or Office management curriculum or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Integrated Scheduler | The Integrated Scheduler has experience in coordinating with various program/project participants to gather schedule data, including individual discrete events, relationships (dependencies) among events and actual schedule progress. They must posses the ability to validate schedule logic following data input and have the ability to create standard report formats and ad hoc reports as directed by senior staff. | Bachelor’s Degree | Business or Office management curriculum or equivalent | 8 years of additional relevant experience may be substituted for education | |
| Integration Engineer | An Integration Engineer must have experience in the coordination and integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained. The integration engineer must be experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 8 years of additional relevant experience may be substituted for education | |
| Integration Engineer, Expert | An Expert Integration Engineer must create strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained. Coordinate with development and user teams to assess risks, goals and needs and ensure that all are adequately addressed. The expert integration engineer must be experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks. The expert integration engineer must be cost conscience as well addressing goals. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 15 years | 8 years of additional relevant experience may be substituted for education |
| Integration Engineer, Senior | A Senior Integration Engineer must have experience in the creation of strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained. The integration engineer must be experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 10 years | 8 years of additional relevant experience may be substituted for education |
| Library Expert, Senior | A Senior Library Expert must have experience and be able to plan, design, deploy, and manage electronic library systems for multiple users. Must have experience in ensuring proper security is maintained. Must have experience in the creation of strategies for making materials available to various audiences and be responsible for cataloging all library resources, so it’s easier for visitors to navigate and search for information. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 10 years | 8 years of additional relevant experience may be substituted for education |
| Logistics Analyst | A Logistics Analyst must have experience in the procurement, maintenance, distribution, and replacement of materiel to enable a review and analysis of logistics plans. A Logistics Analysis must have experience in monitoring progress and status and be able to identify program/project performance issues and risks. | Bachelor’s Degree | Engineering, mathematics, business administration | 5 years | 8 years of additional relevant experience may be substituted for education |
| Logistics Analyst, Junior | A Junior Logistics Analyst must be able to gather, compile, and analyze procurement, maintenance, distribution, and replacement materiel and personnel logistics data; identify trends, errors, and missing data. Must be able to create alternate depictions of data to identify and highlight issues; summarize findings in summary reports. The Junior Logistics Analyst will report to the more Senior Logistics Analysis. | Bachelor’s Degree | Engineering, mathematics, business administration | 8 years of additional relevant experience may be substituted for education | |
| Logistics Analyst, senior | A Senior Logistics Analyst must be able to create strategically tailored logistics plans encompassing materiel and personnel procurement, maintenance, distribution, and replacement. A Senior Logistics Analyst must have experience in conducting targeted review of status and identify points of risk, and be able to identify alternative strategies for addressing and mitigating risk. | Bachelor’s Degree | Engineering, mathematics, business administration | 10 years | 8 years of additional relevant experience may be substituted for education |
| Medical Billing/Account Management Specialist | A Medical Billing/Account Management Specialist provides technical analysis and verifies the accuracy of invoices to ensure that full and accurate services and features are as requested. Input and validate service orders. Analyze vendor invoices, customer inventories of service and equipment, and service orders to assure rates are correct and in compliance with quoted prices and dates of service. Reconcile invoice and inventory records, ensuring accuracy of International Statistical Classification of Diseases and Related Health Problems (ICD) codes, if necessary, and advise the customer of discrepancies that could affect payment of invoices. Operate and update various data bases relative to task order and inventory maintenance. | High School or GED | 1 year | ||
| Modeling and Simulation Engineer | A Modeling and Simulation Engineer has experience in creating and applying simulation models that allow manipulation of variables as defined by customer using a variety of modeling and simulation tools. Knowledge of software modeling and device characterization, hard and soft modeling development, parametric testing, and measurement automation. Must have experience in the construction of simulations to customer specifications. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 5 years | 8 years of additional relevant experience may be substituted for education |
| Modeling and Simulation Engineer, senior | A Senior Modeling and Simulation Engineer must have experience in the coordination with customers to identify model requirements, simulation goals, and variables to be applied. They must have extensive experience in the model design and simulation to include complex multi-system simulations. Has developed software modeling and device characterization, hard and soft modeling development, parametric testing, and measurement automation. Must have experience in the construction of simulations to customer specifications. Can document and report on test results to users. | Bachelor’s Degree | Computer Science, Engineering, Math, or equivalent | 10 years | 8 years of additional relevant experience may be substituted for education |
| Modeling and Simulation Engineering Expert | A Modeling and Simulation Engineering expert has vast knowledge of multiple modeling and simulation techniques. Has demonstrated experience in Identifying approaches best suited to unique client requirements. Can clearly define risks and benefits to team to support informed decision-making. Has experience in coordinating internally and externally with customers and teams to identify model requirements, simulation goals, and variables to be applied. Has created modeling and simulation constructs for complex multi network models utilizing multiple systems and scenarios. Has overseen multi event complex modeling and simulation events and documented results and analyzed and presented results to end users. Can refine develop models based on test results. | Master’s Degree | Computer Science, Engineering, Math, or equivalent | 15 years | 10 years of additional relevant experience may be substituted for education |
| Modeling Technician | A Modeling Technician must have experience in running models in formal settings according to scripts and directions from developed models. Can identify problems as they arise. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Network Administration Technician | A Network Administration Technician has experience conducting routine system administration tasks, logging data in system administration logs, and operating under the supervision of a System Administrator. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education | |
| Network Administrator | A Network Administrator has experience in managing, monitoring and configuring the routine operations and maintenance of computer systems in a variety of different networks to include high volume/high availability systems. Must have experience responding and resolving problems quickly. Must have the skills to implement agency policy regarding computer access and implement firewalls. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Network Administrator, Senior | A Senior Network Administrator has the skills of the Network Administrator but is able to work with multiple teams f administrators involving multiple diverse networks at both the enterprise and local level. Has the knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Is cognizant of all agency policies regarding computer access and firewall and network protection technologies and creates the plans to implement. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Network Engineer | The Network Engineer plans, supports and evaluates complex existing network systems and make recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in network planning, engineering and architecture. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network. Provide monthly metrics for network availability and bandwidth usage as well as other metrics as requested. Responsible for network capacity planning. Use network management tools to discover, map and maintain the network. Responsible for network equipment OS and version upgrades. Responsible for conducting research of new technologies and implementation strategies. Monitor and maintain network interfaces to insure its highest level of performance and makes modifications and enhancements as needed. Responsible for documenting procedures and keeping network diagrams and related material up to date. Handle escalated user problems, questions, and request on network issues. Work with other groups within IS to resolve network related issues as needed. Leads and directs work of other Network Engineers. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Performance Analyst | A Performance Analyst has experience in analyzing user performance needs and translating those needs into actionable and testable IT system requirements documents. Has the knowledge and experience to create test scripts that ensure thorough assessment of system performance for each defined requirement. Can evaluate performance reports and results during all phases of testing, documenting findings in formal test reports. Can trace test results to requirements and present findings in oral and written reports. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Physical Security Specialist | A Physical Security Specialist must have experience in implementing and managing physical security plans for IT facilities to include high risk, high security sites. Must have knowledge of the variety of different systems, tools and products that comprise a physical security solution. Must have experience in overseeing installation and testing of these physical security tools. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Physical Security Specialist, senior | A Senior Physical Security Specialist must have extensive experience in implementing and managing physical security plans for IT facilities to include high risk, high security sites. Must have knowledge of the variety of different systems, tools and products that comprise a physical security solution. Has the knowledge to create a complete physical security plan for an IT installation. Must have extensive experience in overseeing installation, testing and managing these physical security tools. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Policy Analyst, Senior | A Senior Policy Analyst must have professional experience to advance the organization’s mission in public policy. Must be able to understand and define the affects of changes in policy and their impact on an agency’s mission and function. Must have knowledge and experience in developing and applying expertise on a diverse portfolio of policy issues. | Bachelor’s Degree | General | 7 years | 8 years of additional relevant experience may be substituted for education |
| Policy Assistant | A Policy Assistant must have experience to track changes in public policy and assist senior analysts in advancing the organization’s mission in public policy. Must take direction from the senior Policy Analyst and be able to work on a diverse portfolio of policy issues. | Bachelor’s Degree | General | 8 years of additional relevant experience may be substituted for education | |
| Process Analyst, Senior | A Senior Process Analyst has experience gathering, compiling, and analyzing business process data specifically as it relates to IT systems and the business systems that rely on IT; Has a thorough understanding on how to identify trends, errors, and missing data. Can reliably create alternate depictions of data to identify and highlight issues. Can clearly summarize findings in summary reports. Can create and document to-be process benefits in graphic, narrative and oral formats. | Bachelor’s Degree | General | 10 years | 8 years of additional relevant experience may be substituted for education |
| Process Modeler | A Process Modeler must have experience in the creation and building of application models for business operation processes. A process modeler must be able to translate specified modeling requirements to realizations using modeling tools, sub-system simulation using boundary conditions, and closed loop control methods. Must be able to integrate the process models with sub-system control code to generate real time simulation. Must also be able to document model configuration & model validation, principles of operation, and application guidelines | Bachelor’s Degree | A Bachelors Degree in Operations Research, Mathematics, Computer Science, Cost Accounting, or related scientific or technical discipline. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Product Analyst, Senior | A Senior Product Analyst must have experience in assessing various developer toolkits, identifying strengths and weaknesses for use in different environments. A senior Product analyst must be able to evaluate software or hardware products and be able to evaluate the risks and benefits of incorporating these products in various IT systems and networks. | Bachelor’s Degree | Business Discipline | 10 years | 8 years of additional relevant experience may be substituted for education |
| Program Analyst | A Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations. | Bachelor’s Degree | Business Discipline | 5 years | 8 years of additional relevant experience may be substituted for education |
| Program Analyst, Expert | An Expert Program Analyst must have the skill set of a senior PA but also be able to create new methods of gathering and analyzing source data to evaluate program effectiveness and analyze business processes. | Master’s Degree | Business Discipline | 15 years | 10 years of additional relevant experience may be substituted for education |
| Program Analyst, Junior | A Junior Program Analyst must have knowledge to be able to gather the appropriate data that will be used to plan, analyze and evaluate the effectiveness of operating programs. | Bachelor’s Degree | Business Discipline | 8 years of additional relevant experience may be substituted for education | |
| Program Analyst, Senior | A Senior Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations. Senior PA must be able to effectively manipulate data to present program status and make recommendations on improving business processes. | Bachelor’s Degree | Business Discipline | 10 years | 8 years of additional relevant experience may be substituted for education |
| Program Manager | A Program Manager must have experience with diverse IT projects both large and small. Must be able to manage a protfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance. | Master’s Degree | Engineering, Computer Science, Systems, Business or related scientific /technical discipline, | 15 years | 10 years of additional relevant experience may be substituted for education |
| Project Analyst | The Project Analyst must have experience in creating, applying and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance data. Must have experience in the creation of routine and ad hoc reports. Must be able to provide oral and written discussion of analytical findings using narrative and graphic forms. | Bachelor’s Degree | Business Discipline | 5 years | 8 years of additional relevant experience may be substituted for education |
| Project Director | A Project Director must have experience with diverse IT projects both large and small. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance. | Bachelor’s Degree | Engineering, Computer Science, Systems, Business or related scientific /technical discipline, | 15 years | 10 years of additional relevant experience may be substituted for education |
| Project Manager | A Project Manager must have experience managing Information Technology related projects. Must be well versed in life cycle and project management methodologies. Must have experience in tracking costs, schedule and performance progress. Must be able to identify and mitigate risks. | Bachelor’s Degree | Engineering, Computer Science, Systems, Business or related scientific /technical discipline, | 10 years | 8 years of additional relevant experience may be substituted for education |
| Public Health Analyst | Oversee and develop data management systems, including computer programs to monitor data quality, such as SAS, MS ACCESS, MS Excel, etc. Analyze data for reports, presentations and publications; assist in the review of study data for data quality; organize study files, including data and correspondence files using common word processing software; perform scientific, medical and research literature searches and prepare slides for scientific presentations. | Bachelor’s Degree | General degree | 5 years | 8 years of additional relevant experience may be substituted for education |
| Quality Assurance Manager | The Quality Assurance Manager must have experience in creating and implementing a detailed plan to ensure overall quality of all IT products, services and systems. They must have experience in resolving all project or program release problems and take corrective action, escalating as needed, to resolve and achieve results. They must also have experience in assuring the viability, functionality and effectiveness of essential tools. | Bachelor’s Degree | Engineering, Computer Science, or related scientific /technical discipline, | 10 years | 8 years of additional relevant experience may be substituted for education |
| Release Manager | A Release Manager must have experience in management of individual releases of software, hardware or other system components. Must have experience in coordinating with QA, Development, packaging and hardware teams. The release manager must have experience in documenting releases, risks and in maintaining the schedule of planned releases. | Bachelor’s Degree | Engineering, Computer Science, or related scientific /technical discipline, | 10 years | 8 years of additional relevant experience may be substituted for education |
| Risk Management Analyst | A Risk Management Analyst must have experience in the review of risk management data to identify discrete area and overall program/project risk in terms of cost, schedule, and performance. Coordinate with program team members to gather and validate data. Identify risk areas and create narrative, graphic, and oral status reports. | Bachelor’s Degree | Degree in electronics engineering, or a related scientific or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Risk Management Technician, Junior | A Junior Risk Management Technician must have experience in inputting risk management data into an automated risk management tool. They must also be capable of validating data following input and be able to create standard and ad hoc reports as directed by senior staff. | Bachelor’s Degree | Degree in electronics engineering, or a related scientific or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Risk Manager, Senior | A Senior Risk Manager must have extensive experience in the review of program risk data, create overall view of program risk based on individual discrete risk elements; coordinate with program team to identify new creative and strategic approaches for managing risks. Must have experience in briefing senior staff on risk status using routine, ad hoc, written and oral reports. Must have experience in risk treatment by selecting and implementing measures to control and mitigate risks including activities to avoid risks, transfer risks and finance risks; and be able to monitor and review processes to ensure risk and compliance arrangements are in place. They must also have experience in conducting audits of policy and compliance to standards, including liaison with internal and external auditors. | Bachelor’s Degree | Degree in electronics engineering, or a related scientific or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Scheduling Technician | The Scheduling Technician must have experience with both manual and automated scheduling systems. Experience must include the ability to schedule data into an automated scheduling tool and validating data following input. Must have experience in creating standard and ad hoc reports as directed by senior staff. | High school or GED | |||
| Security Administrator, Senior | A Senior Security Administrator has experience in managing security programs for a variety of IT products, systems and networks both small and large and complex. Is able to ensure that records are maintained, security updates are promulgated, and staff are properly briefed. Experience in coordinating with organizational security teams to ensure program consistency and compliance with all security requirements. Has a thorough knowledge of organizational and agency level security requirements and ensures that systems and personnel comply with these standards. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Security Analyst | A Security Analyst has experience in the concepts, terms, processes, policy and implementation of information security. Must have experience and knowledge of the latest security measures at all stages of an information system life cycle. Must have the ability to solve complex problems involving a wide variety of information systems. Must be able to understand and differentiate between critical and non critical systems and networks | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Security Analyst, Senior | A Senior Security Analyst has experience in managing teams of security analysts. Is able to effectively leverage vast detailed knowledge and familiarity with security discipline. Has thorough knowledge of security principles, concepts, policy and regulations. is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 10 years of additional relevant experience may be substituted for education |
| Security Technician | A Security Technician has experience in implementing IT security solutions and assure successful implementation Has knowledge of security principles, policy and regulations. IT experience with Cyber Security document management and familiar with security and privacy rules. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 3 years | 4 years of additional relevant experience may be substituted for education |
| Software Engineer | A Software Engineer has experience in developing computer software code. Should have experience in a variety of software programming languages. Should have experience in a variety of business systems and applications. Also has experience in designing, testing, debugging and documenting software. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Software Engineer, senior | A Senior Software Engineer has extensive experience and knowledge to design, code, test, debug and document software in a variety of programming languages. Has the knowledge of the latest programming languages and techniques.. Has extensive experience in creating strategies for developing IT systems and applications. Has experience in evaluating alternative approaches and selecting optimal approaches. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Software/System Architect | The Software/System Architect must be able to work with program and project leaders to define and create the architectural depictions and documents, ensuring logical flow, and address all issues. Has experience with a variety of software programs and languages and has some experience in programming. Must be able to design and discuss system strategies for platform, applications and networks. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Software/System Architect, Junior | A Junior Software System Architect has limited experience in creating architecture depictions and documentation under the guidance and supervision of senior architects and team members. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Software/System Architect, Senior | A Senior Software/System Architect must have extensive experience in the coordination of program and project leaders to identify requirements for system architecture. Must be able to identify strategies for addressing requirements. Must have extensive experience with analysis of requirements against fiscal, schedule, and performance issues. Has extensive experience in taking program requirements and is able to create an architecture vision having experience in high volume and high availability networks and systems. Experience in creating and conveying to team members the architectural vision for a program or project. Is responsible for dictating design choices to software developers, including but not limited to: platforms, coding and technical levels. Experience in establishing and enforcing standards and practices. Overseeing the development team, he manages the full life cycle of the software development process. Has extensive software development experience and thorough knowledge of a variety of programming languages and logic. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| System Administration Technician | A System Administrator Technician must have experience in conducting routine system administration tasks and logging data in system admin logs. The System Administration technician must operate under the supervision of the System Administrator. for future system upgrades. The system administration technician must have experience in administering patches and corrective action under the direction of the system administrator. Must have experience in interfacing with customers. Reports to senior SA. | High school or GED | 3 years | ||
| System Administrator | A System Administrator must have experience in conducting routine system administration tasks and logging data in system admin logs. Systems administrators are responsible for maintaining system efficiency. Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. Must have knowledge on a number of debugging protocols and processes. Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| System Administrator, Senior | A Senior System Administrator has the thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Manages teams of system admins and is able to prioritize work and identify high risk critical problems and dedicate appropriate resources. Ha extensive knowledge of a wide variety of systems and networks to include high volume/high availability systems. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| System Architect | A System Architect must have experience and understand the relationship between applications, operating systems, hardware and software. Must have experience in creating a network architecture that takes all factors of a network into consideration such as functional requirements, technical considerations, business processes and end users. Must have experience in creating a wide variety of IT system architectures that are beneficial and can be implemented. Must have experience in total system design including networks. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Systems Engineer | A Systems Engineer provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Provides requirements analysis. May prepare and present systems assurance reviews. Identifies requirements and deficiencies in hardware and software products. Advises customer in product selection and use, capacity planning operations and performance management. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Systems Engineer, Junior | A Junior Systems Engineer provides some technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. May assist in developing and implementing installation plans. May assist in preparation and presentation of systems assurance reviews. Identifies requirements and deficiencies in hardware and software products. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Systems Engineer, Senior | A Senior Systems Engineer provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Leads teams in developing application and technical plans. Guide customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| System Installation Engineer | An System Installation Engineer has experience in executing the deployment of simple and complex IT systems and ensuring that the systems are functioning properly upon installation. Has the ability to solve issues that arise on site. Has experience in a variety of deployment environments and execute based on written and verbal instruction. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| System Maintenance Engineer | A System Maintenance Engineer is able to effectively conduct complex maintenance tasks for IT systems and products in a variety of different and complex environments and can train and monitor maintenance technicians in the execution of written and oral tasking. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| System Maintenance Manager | A System Maintenance Manager is able to create, implement, and oversee plans to assure effective maintenance of systems and/or networks. Has experience in reviewing maintenance history and trends to identify evolutionary problems. Experience in maintaining a variety of systems and networks to include high volume/high availability systems. Experience in managing teams of technicians and engineers supporting an large scale IT organization. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| System Maintenance Technician | A Systems Maintenance Technician has experience in conducting routine system maintenance tasks. Can maintain and input in system maintenance logs. Is able to effectively operate under the supervision of a System Administrator and/or Maintenance Engineer. | High school or GED | |||
| System Maintenance Technician II | In addition to the experience of a system maintenance technician is also able to understand the routine system maintenance tasks and is able to plan and schedule those task for the IT networks without disrupting normal workflow. Able to identify needs for emergent maintenance, and assess appropriate course of action. Is able to consistently maintain both routine and emergent maintenance logs. Can identify ongoing maintenance issues. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 3 years | 4 years of additional relevant experience may be substituted for education |
| System Modeling and Simulation Engineer | A Systems Maintenance Technician has experience in creating and applying simulation models that allow manipulation of variables as defined by customer using a variety of modeling and simulation tools. Knowledge of software modeling and device characterization, hard and soft modeling development, parametric testing, and measurement automation. Must have experience in the construction of simulations to customer specifications. Must have thorough knowledge of IT systems and networks. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| System Security Administrator | A System Security Administrator has experience in managing security programs for products, tools, or programs. Is able to ensure that records are maintained, security updates are promulgated, and staff are properly briefed. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| System Security Engineer | A System Security Engineer has experience in reviewing security plans, processes, and strategies to identify areas for improvement or update. Has an understanding of security regulations, and directives for organizational and agency level requirements. Has experience in designing and implementing security requirements into products and systems. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| System Security Technician | A Systems Security Technician has experience with IT system security requirements and processes. Can identify problems; can implement security updates and upgrades based on written and oral tasking. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education | |
| System/Network Architect | A Systems/Network Architect has experience in planning goals for system and/or network operations. Is able to clearly translate user needs to system and/or network design. Can create system and/or network management processes and documentation. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Technical Applications/Systems Analyst | A Technical Applications/Systems Analyst must have IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs. Must be able to evaluate cost factors and risk. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Technical Editor | The Technical Editor must have experience in the edit of narrative and graphic products to identify and correct typographical and grammatical errors and to identify logical inconsistencies that will require author attention. Must have experience in gathering required data and inputs to create written narrative and graphic documents of a technical and business nature, ensuring grammatical, format, style, and logic while using a variety of word processing, spreadsheet, graphics, and scheduling tools. Must be able to edit highly technical documents involving IT software and hardware systems and networks. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Technical Systems Architect, Expert | An Expert Technical Systems Architect has extensive experience in the design and development of Client Server and Web Enabled Corporate applications including network topology. Must be well versed in Object Oriented tools and techniques. Must have thorough knowledge of data modeling skills using automated tools. | Master’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| Technical Writer | A Technical Writer must have experience in explaining highly technical data and information in simplistic grade school language for end users of complex IT systems and projects. Must be able to use a variety of word processing, spreadsheet, graphics and scheduling tools. Must have experience in being able to gather and convert data into a written narrative. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education | |
| Technical Writer/Editor, Senior | A Senior Technical Writer/Editor must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention. Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools. Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Telecommunications Engineer | A Telecommunications Engineer provides support developing telecommunications requirements for small to medium size projects. Provides in-depth engineering analysis of telecommunications alternatives for government agencies in support of their strategic modernization efforts. Provides telecommunications enhancement designs for medium and large-scale telecommunication infrastructures. Provides interoperability and interface support during design as well as testing and fielding. Supports telecommunications infrastructure using technology, and telecommunications engineering best practices; Transport Control Protocol / Internet Protocol (TCP/IP), routing protocols, LAN switching, Internet and Intranet systems, and Simple Network Management Protocol (SNMP) based network management systems. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Telecommunications Engineer, Senior | A Telecommunications Engineer provides support developing telecommunications requirements for large complex size projects. Provides in-depth engineering analysis of telecommunications alternatives for government agencies in support of their strategic modernization efforts. Provides telecommunications enhancement designs for large-scale telecommunication infrastructures. Provides interoperability and interface support during design as well as testing and fielding. Supports telecommunications infrastructure using technology, and telecommunications engineering best practices; Transport Control Protocol / Internet Protocol (TCP/IP), routing protocols, LAN switching, Internet and Intranet systems, and Simple Network Management Protocol (SNMP) based network management systems. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 10 years of additional relevant experience may be substituted for education |
| Test Engineer | A Test Engineer must have experience in the coordination and execution of test events in accordance with approved test plans, procedures and scripts. Must have knowledge and skills to ensure that test environments are set up accurately. Must be able to create test reports. The test engineer must be able to test IT hardware, software, systems and networks. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Test Engineer, Senior | A Senior Test Engineer must have experience working with developers, end users and organizations to create test plans and test scripts. Coordinate with test sites and other team participants to plan test events. experience in creating reports. Tracks problems and reports on errors that are identified. Must have experience with configuring necessary hardware and operating environments as needed to complete assigned testing. Must have comprehensive technical expertise on IT products, operating systems, software, hardware, systems and networks and specialized environments. Must have experience in writing or assisting in the development of test plans and test procedures. Must manage the defect database under the guidance of senior QA engineers. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Test Manager | A Test Manager must oversee all test events and be able to manage multiple test events defining and staffing these test events with appropriate resources. Must coordinate with developers and functional end users to create test plans and test scripts. Coordinate with test sites and other team participants to plan test events. Approves test reports. Monitors and updates bug reports as needed including bug report closure. Must have experience with configuring necessary hardware and operating environments as needed to complete assigned testing. Must have technical expertise on specific products, operating systems and specialized environments. Must have experience in writing or assisting in the development of test plans and test procedures. Must manage the defect database under the guidance of senior QA engineers. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 10 years | 8 years of additional relevant experience may be substituted for education |
| Test Planner/Engineer | A Test Planner/Engineer must have experience in the coordination and management of test events in accordance with approved test plans, procedures and scripts. Must have knowledge and skills to ensure that test environments are set up accurately. Must be able to create test reports. The test engineer must be able to test hardware, software, and networks. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Testing Technician | A testing technician must have experience in conducting system tests in accordance with specific written test scripts. Must have experience in documenting results and documenting failures. Must have experience in testing hardware, software and networks specifically in the IT networks and systems. | High School or GED | |||
| Trainer | A Trainer must have experience in conducting training programs, presenting training materials, and interacting directly with students. Must have experience in conducting training on IT software, hardware, systems and networks. Must be able to present training classes using a variety of different media and tools. | AA or 2 year technical school | General degree | 3 years | 4 years of additional relevant experience may be substituted for education |
| Trainer, senior | A Senior Trainer must have experience in coordinating multiple training programs, conducting live training, including complex IT technical training and utilizing multiple training techniques and tools with various media with multiple student skill levels and class sizes. | Bachelor’s Degree | General degree | 10 years | 8 years of additional relevant experience may be substituted for education |
| Training Developer | A training Developer has experience in developing, writing and creating training materials, training plans, and training programs for an IT organization, program or project. Must have experience in developing training materials for various presentation media, such as written, visual and web based classes. | Bachelor’s Degree | General degree | 5 years | 8 years of additional relevant experience may be substituted for education |
| Training Developer, senior | A Senior Training Developer has experience in developing training strategies, determining training methods, and developing training materials for presentation in various media. Must be able to create new training strategies and presentation methods as new media or as new training methodologies become available. Must have experience in creating training plans and materials for large complex IT organizations and missions. | Bachelor’s Degree | General degree | 10 years | 8 years of additional relevant experience may be substituted for education |
| Web Application Analyst | A Web Application Analyst has experience in gathering and compiling data necessary to analyze a multitude of web products. Can evaluate data to quickly identify problems, issues and gaps. Is able to recommend solutions. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Web Designer | A Web Designer must have experience in the design of web pages/portals, ensuring that performance, functionality, ease of use, and security factors are given appropriate consideration. Should have experience in working with customers on their requirements and incorporate into the web design. Should have knowledge of a variety of tools and languages such as Flash, Silverlight and other COTS products for the design of complex web pages. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years of additional relevant experience may be substituted for education | |
| Web Designer, senior | A Senior Web Designer should have extensive experience with the use multiple different web tools to determine best approach for web page creation, operations, management, and maintenance. Create overall management strategy and oversee implementation. Should have up to date knowledge on all current software tools available. Should have extensive experience in working with customer requirements and creating web sites. The senior web designer should be able to assure the over all look and feel of a web site and create a management strategy for keeping content fresh and up to date. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 5 years | 8 years of additional relevant experience may be substituted for education |
| Web Manager | The Web Manager must have experience in the management of the content of web pages based on input from customer. The Web manager should optimize page loads, templates, and have knowledge of the web environment. The Web manager should have experience ensuring that web content is appropriate and has not been compromised. | Bachelor’s Degree | computer science, electronics engineering or other engineering or technical discipline is required. | 8 years | 8 years of additional relevant experience may be substituted for education |
| Web Technician, Junior | A Junior Web Technician must have experience in the creation of web pages based on direction from functional users and designed by web designers. Should have knowledge of HTML and use of automated tools for web page construction. | AA or 2 year technical school | computer science, electronics engineering or other engineering or technical discipline is required. | 4 years of additional relevant experience may be substituted for education |