U.S. Immigration and Customs Enforcement (ICE): A Guide for New Government Contractors

Understanding ICE

What is ICE?

The U.S. Immigration and Customs Enforcement (ICE) is a federal agency under the Department of Homeland Security (DHS) responsible for enforcing immigration laws, investigating transnational crimes, and ensuring national security. ICE operates both domestically and internationally, focusing on border security, immigration enforcement, and countering illegal trade and financial crimes.

Key Areas of Focus:

  • Enforcement and Removal Operations (ERO): Identifies, arrests, and removes individuals who violate immigration laws.
  • Homeland Security Investigations (HSI): Investigates crimes such as human trafficking, cybercrime, and illegal trade.
  • Management and Administration (M&A): Supports ICE’s operations through IT, finance, and policy development.
  • Cyber and Forensic Analysis: Enhances national security through cybersecurity and digital forensics.
  • Counterterrorism and Transnational Crime: Works with domestic and international partners to dismantle criminal networks.

Mission and Goals

ICE’s mission is to protect the United States from cross-border crime and illegal immigration that threatens national security and public safety. The agency prioritizes:

  • Enforcing U.S. immigration laws.
  • Preventing transnational criminal activities.
  • Strengthening cybersecurity and investigative capabilities.
  • Enhancing intelligence-sharing with federal, state, and international partners.

ICE Organization

ICE is structured into several major divisions:

  • Enforcement and Removal Operations (ERO): Focuses on identifying, detaining, and deporting individuals who are unlawfully present in the U.S.
  • Homeland Security Investigations (HSI): Investigates crimes including human smuggling, drug trafficking, intellectual property theft, and cybercrime.
  • Office of the Principal Legal Advisor (OPLA): Provides legal counsel and representation for ICE operations.
  • Office of Professional Responsibility (OPR): Ensures compliance with policies and investigates misconduct within ICE.

ICE collaborates with federal agencies such as Customs and Border Protection (CBP), the Federal Bureau of Investigation (FBI), and the Drug Enforcement Administration (DEA) to enhance law enforcement efforts.


Advancing Your Career as a Contractor at ICE

Helpful Tips for IT Professionals and Consultants:

  • Understand ICE’s Mission and Security Priorities: Contractors must align their work with ICE’s law enforcement and cybersecurity objectives.
  • Stay Current with Federal Compliance Standards: Ensure knowledge of FISMA (Federal Information Security Modernization Act), FedRAMP (Federal Risk and Authorization Management Program), and ICE’s internal IT security protocols.
  • Master ICE Systems and Tools: Gain expertise in case management and intelligence-sharing platforms such as:
    • SEVIS (Student and Exchange Visitor Information System)
    • TECS (Investigative Case Management System)
    • EAGLE (Enforcement Case Tracking System)
  • Prioritize Security and Compliance: Ensure data protection, access control, and compliance with DHS security frameworks.
  • Effective Communication: Work closely with law enforcement officers, legal teams, and international agencies to develop secure digital solutions.
  • Agile and DevSecOps Practices: ICE is modernizing its IT infrastructure, requiring Agile development, cloud security expertise, and rapid software deployment.
  • Continuous Learning: Stay up to date on emerging threats in cybersecurity, artificial intelligence in law enforcement, and biometric data integration.
  • Networking and Collaboration: Attend DHS and ICE industry days, law enforcement technology summits, and cybersecurity conferences.
  • Focus on User-Centered Solutions: Develop efficient, user-friendly systems that aid law enforcement officers in the field.
  • Document and Share Knowledge: Maintain detailed documentation for compliance, operational continuity, and training.

Helpful Links:

Federal Business Opportunities (SAM.gov)

ICE Official Website

ICE Enforcement and Removal Operations:

ICE Procurement and Contracting

DHS Business Opportunities